Why do you get up in the morning? And why should anyone care?
Carmen Phillips,
On Purpose Management
Carmen Phillips is originally from the UK and now lives in the Netherlands. Her passions are focused on leadership and customer experience (CX). Carmen is a business coach and has worked for clients in a variety of corporate, consumer, including automotive, insurance, IT, charities and municipalities.
She has been working to improve customer experience and employee engagement for over 20 years and has written a paper on psychological contracting and leadership. She actively shares her knowledge and experience by giving lectures at Beeckestijn Business School, Nima (Netherlands Institute for Marketing) and Inholland University of Applied Sciences.
HR
Marketing
Coaching
Customer Experience
Training & Workshops
I am here to help make businesses better in the day-to-day experiences of their employees and customers. Starting by aligning people's purpose (their 'why') so they get up in the morning and go to work knowing that they matter and that what they do has a positive impact beyond what they do, make or sell. I help follow though (the how and what) with journey mapping techniques creating momentum, sharpening focus and managing change.
Carmen Phillips
Associated with
